As a Region Sales Director, when one of my reps or managers under perform or do not meet expectations, I ask them one question. "What would you do differently?" If they give me an answer, I ask, "How do you plan to accomplish that. What is your plan, and how will you execute the plan?" If the answer is nothing (Clay). Then I respond, "Then I can't help you!" and we start the PIP (Performance Improvement Plan) to get them out.
Mr. Swan it's time to tell Clay "Then I can't help you!!"
Mr. Swan it's time to tell Clay "Then I can't help you!!"
